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Below is a list of our frequently asked questions. If you have a question that is not answered, please contact us and we'll promptly respond to your information request.



Question: HOW LONG HAS ONLINE CASINO BUILDERS BEEN CREATING ONLINE GAMBLING WEB SITES?

Answer: We have been creating high impact online casino Web sites since July, 2000. We specialize in creating visually-appealing, graphically-rich online casino Web sites. Our extensive experience and strategic partnerships in the online gambling industry allows us to successfully help our clients enter this lucrative and fast growing industry.


Question: HOW MANY CASINO GAMES CAN I OFFER TO MY PLAYERS?

Answer: It depends on the casino games provider you select. Click here and follow the casino software links for more details.


Question: ARE THE GAMING PROVIDERS YOU RECOMMEND RECOGNIZED AS BEING REPUTABLE AND TRUSTWORTHY?

Answer: Absolutely. All of the casino, poker, and sportsbook providers are well-established in the online gaming industry and have earned sterling reputations among both players and webmasters.


Question: ARE PLAYERS FROM THE UNITED STATES AND CANADA ALLOWED TO PLAY THE CASINO GAMES FOR REAL MONEY?

Answer: It depends on the casino games provider you select. Click here for more details.


Question: CAN I UPGRADE MY ONLINE CASINO PACKAGE IN THE FUTURE?

Answer: Yes. You can upgrade your online casino package at any time in the future by paying the difference in price between your current package and the package you want to upgrade to.


Question: DO I NEED AN ONLINE GAMING LICENSE OR PAYMENT PROCESSING SYSTEM IN ORDER TO OPERATE MY ONLINE CASINO?

Answer: No. You will be operating under the gaming license of the licensed games provider powering your Web site. The gaming providers also process all financial transactions through their own contracted payment processors so it is not necessary for you to obtain a merchant processing account.


Question: HOW LONG DOES IT TAKE TO HAVE MY WEB SITE OPERATIONAL?

Answer: It usually takes 2 to 3 days from the time of purchase for a pre-designed Web site to be set-up. Pre-designed Web sites with customization generally take 1 to 2 weeks to be completed. Fully custom-built Web sites take about three to four weeks to be completed, depending on our workload.


Question: DO I REGISTER AND OWN MY OWN DOMAIN NAME AND SET-UP A WEB HOSTING ACCOUNT?

Answer: You register and own your own domain name (.com, .net, etc.). After securing your domain name, all you have to do is set-up the DNS (domain name servers) from your account with your domain registrar to allow your Web site to be hosted for free. If you need help doing this, Online Casino Builders can provide assistance. If you prefer to purchase your own richly-featured Web hosting account, Supreme Biz Hosting (supremebizhosting.com) is highly recommended.


Question: DO THE GAMING PROVIDERS SUPPLY CUSTOMER SERVICE TO THE PLAYERS WHO SIGN-UP FROM MY WEB SITE?

Answer: Yes. All of the gaming providers supply professional customer support team provides 24/7 support to your players through a variety of different methods - phone, e-mail, live chat, etc.


Question: WHO MAINTAINS MY WEB SITE AND UPDATES THE CONTENT WHEN NECESSARY?

Answer: Online Casino Builders maintains and updates your gaming Web site. This is free lifetime site maintenance that is included with all of our products.


Question: CAN I SWITCH MY CASINO SOFTWARE CHOICE AT ANY POINT IN THE FUTURE ONCE MY WEB SITE IS OPERATIONAL?

Answer: Yes. For a $50 USD fee you can change your casino software choice in the future if we add new gaming providers or if you simply choose to switch to another casino software provider.


Question: CAN CITIZENS FROM THE UNITED STATES LEGALLY OPERATE A PRIVATE LABEL ONLINE CASINO WEB SITE?

Answer: Yes. You are operating in the capacity of a marketing partner and you do not directly handle any gaming or financial transactions.


Question: HOW DO I CHECK ON MY PLAYERS' ACTIVITY AND MY COMMISSION EARNINGS?

Answer: All of the gaming providers supply you with up-to-date statistics to monitor your players' activity and your commission earnings. You can log onto a password protected, secure Web page where you can check how many players have signed up, their playing activity, and the status of your commission payments.


Question: ONCE MY ONLINE GAMING WEB SITE IS OPERATIONAL HOW WILL I EARN PROFITS?

Answer: Your task as a private label online gaming operator is to acquire real money players. Therefore, promoting and marketing your online gaming Web site will be your primary role in this business venture and your success in acquiring real money players will ultimately decide your monthly profits.


Question: HOW CAN I ADVERTISE MY PRIVATE LABEL ONLINE GAMING WEB SITE?

Answer: There are many ways to advertise and promote your private label online gaming site. Both online and offline promotions work well if they are properly targeted at gamblers. Our exclusive marketing guide is included with every package we sell and the gaming providers also provide a wealth of marketing assistance to private label gaming operators. Proven online marketing methods as well as offline promotions such as CD-ROM distribution are detailed in our marketing guide.


Question: IF MY PLAYERS WIN DO I NEED TO PAY OUT THE WINNINGS?

Answer: No. All winning players are paid out by the gaming providers. They handle all the payment processing for your online gaming site. In essence, you are a marketing agent and you receive a percentage of the players' overall net losses. In a worse case scenario where your overall player wins exceeds their net losses during the month, you will not receive a commission payment for that pay period.


Question: ARE THERE ANY REQUIRED ON-GOING EXPENSES?

Answer: After you purchase a package from Online Casino Builders, your only fixed expense is the cost to register and renew your domain name. This cost is generally around $10 USD per year, depending on the domain registrar you choose. Of course, marketing and advertising costs must be accounted for, but there is no required budget for this area. Your unique circumstances will determine how much capital you invest in promoting your online gaming site. Our marketing guide provides great flexibility to accomodate your promotional campaigns regardless of the size of your advertising budget.


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